Category Archives:
Sales

December 20, 2010

BAD SERVICE IS BAD BUSINESS

Issue #159

Customers do business with people they know, like and trust. This is the golden rule of sales and marketing. When people know you, like you and trust you, they are more likely to do business with you. It is usually that … Continue reading →

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February 18, 2008

THE SECRET TO PERSUADING OTHERS…

Issue #11

When two people meet there are always two agendas in play. Whoever is more persuasive will control the agenda. When you’re calling or meeting a new prospect, their agenda is to stay on guard and not let you get them … Continue reading →

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February 4, 2008

LISTENING FOR SUCCESS – PART 2

Issue #9

Think about the people you like to be with. Are they talking most of the time or listening? Have you ever walked away from a conversation feeling really great, and then realized that the other person didn’t talk at all? … Continue reading →

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January 28, 2008

LISTENING FOR SUCCESS – PART 1

Issue #8

The human urge to talk is very powerful; it gives us a lot of satisfaction and at the same time gets us into a lot of trouble. This is especially true when it comes to winning people over to your … Continue reading →

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December 24, 2007

DO YOU REMEMBER YOUR LAST YEAR’S NEW YEAR’S RESOLUTION?

Issue #3

We all make new resolutions. We resolve to lose weight, quit smoking, advance our careers, spend more time with family…in short, to improve ourselves and our lives in one way or another. Let’s pause for a minute to consider how … Continue reading →

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