When people think of generosity, they think of money. But generosity is not tied to money at all. Generosity is about giving more of something (time, attitude, effort, control, and yes, even money) than is strictly necessary or expected. But at work, generosity can be an underlying force that can mean the difference between success and failure for employees and employers alike. Here’s how to look at generosity as a business skill that everyone should embrace.
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Word Count: 1,323Estimated Read Time: 5 ½ Min. Ask 50 people what is the single most important task or behavior a person can do that is required to be successful and you will likely get 50 different answers. Last week, … Continue reading
Billions of words have been written on the topic of success. Articles define what it means and what it takes to be successful. Books wax poetic about the skills needed to be successful. Podcasts drone on about the qualities required to be a winner. Motivational speakers natter endlessly about what tasks help maximize achievement. But, let’s face it, no one is perfect. No one has all of the skills tied to success. No one epitomizes all the qualities associated with successful people. No one spends every minute of every day on success-oriented tasks. So what if we could boil it down to just four essential skills and behaviors for success? That would be a Superfecta.
Here’s our Superfecta for Success. Continue reading
Companies go to great lengths to recognize employees who have been with a company for many years and loyal customers who faithfully support the business. In the U.S., companies spend over $40 Billion a year on tenure-based recognition programs for staff who stay with an employer for five years, 10 years, 15 years, 20 years, etc. And, they spend about $50 Billion a year on customer loyalty programs. But do such programs work? When and how should an organization express gratitude to their devoted employees and faithful customers?
Here’s what research indicates about appreciation, gratitude and recognition in business. Continue reading
